The shipping fee for your order varies depending on the destination country and the cargo company you select. You can view the shipping cost on the shipping selection screen during the address step and on your payment page.
You can track your order status by:
Logging into your account and clicking the "My Orders" section via the account icon at the top right corner of the homepage,
Clicking the "Where is My Cargo?" button on the homepage,
Using the "Cargo Tracking Number" provided in the email or SMS notification sent to you when your order is handed over to the cargo company, by contacting the relevant cargo company or visiting their website.
If you are a Nauka customer, you are valuable to us because customer satisfaction and expectations are important. Therefore, you have free exchange and return assurance. If you are not satisfied with your order for any reason, you can return the purchased product(s) in their original packaging, unopened, unused, and with tags intact within 14 days from the date of receipt for exchange or return.
You can initiate the return process by logging into your account and accessing the "My Return Requests" section for the relevant order, or by visiting our "Easy Return" page on the homepage. For returns, you can send your package free of charge via "Basit Kargo" using the return code you receive from this page. If you choose to send your exchange or return shipment via another cargo company, please note that the shipping cost must be covered by you.
Exchange and return processes for orders placed from abroad are the responsibility of the customer.
Products that have been opened, had their tags removed, used, or damaged in a way that they cannot be resold are not eligible for exchange or return.
The shipping fee for your order varies depending on the destination country and the cargo company you select. You can view the shipping cost on the shipping selection screen during the address step and on your payment page.
You can easily place an order by following these steps:
Browse our homepage to explore the latest added products as well as collections and items carefully prepared for you.
Select the products you want to buy by choosing the appropriate sizes, then click the "Add to Cart" button. (You can use the "Size Chart" section on the product detail page to find your suitable size.)
After adding products to your cart, click the "My Cart" icon located at the top right corner of the screen.
Click the "Secure Purchase" button to proceed.
Fill in your shipping address details accurately. Choose your preferred payment method. Enter the required information and click the "Complete Order" button.